Is there a financial assistance program?
We know that not everyone can afford to pay the full price, and we have offered discounts to users with financial needs in the past. You can
submit a ticket (select "Billing: Financial assistance" for the question "What do you need help with?") to learn more about our financial assistance program and check if you qualify for it.
The amount of financial assistance provided will depend on your financial situation. To expedite the process and to ensure that you receive adequate aid, please tell us why you're unable to afford the full price when you submit the ticket.
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How do I restart my program?
You can restart your sleep program at any time. Simply go to the Profile tab and scroll to the Settings section, then click on the "Restart Sleep Program" option. This will bring you back to the beginning (i.e. Day 1 of the program). You'll be asked ...
How old do I have to be to start the Stellar Sleep program?
The recommended minimum age for participation in the Stellar Sleep program is 18. Please consult with your healthcare provider first if you're below 18, and are interested in trying out the Stellar Sleep program.
What should I do if I experience disruptions in the middle of my sleep restriction program?
Sometimes you might experience inevitable disruptions in the middle of your sleep restriction program. For example, you might fall sick, or you might have upcoming travel plans. Our first advice is for you to wait and only start your sleep ...
How much does Stellar Sleep cost?
You can try our app for 7 days, and then it will cost $63 per month for three months. You will be billed for 3 months ($188) after your 7-day trial, and your subscription will auto-renew every 3 months after that. You can cancel at anytime before ...
Is Stellar Sleep HSA/FSA Eligible?
CBT-I is widely recognized as the gold standard treatment for insomnia, and a digital CBT-I program such as Stellar Sleep is eligible for HSA/ FSA reimbursement. By using your HSA or FSA, you can make the most of the tax savings while investing in ...