Is there a financial assistance program?
We understand that not everyone can afford to pay the full price, and we have offered discounts to users with financial needs in the past.
If you are experiencing financial difficulties and would still like to enroll in our program,
submit a ticket (select "Billing: Financial assistance" for the question "What do you need help with?") to learn more about our financial assistance program and check if you qualify for it.
The amount of financial assistance provided will depend on your financial situation. To expedite the process and to ensure that you receive adequate aid, please let us know your specific financial circumstances when you submit the ticket.
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How much does Stellar Sleep cost?
Our program subscription is $188 USD per month, although your specific cost may vary depending on your selected program and program duration. You can cancel at anytime before your next payment directly from the app, or email us at ...
How do I restart my program?
You can restart your sleep program at any time. Simply go to the Profile tab and scroll to the Settings section, then click on the "Restart Sleep Program" option. This will bring you back to the beginning (i.e. Day 1 of the program). You'll be asked ...
How old do I have to be to start the Stellar Sleep program?
The recommended minimum age for participation in the Stellar Sleep program is 18. Please consult with your healthcare provider first if you're below 18, and are interested in trying out the Stellar Sleep program.
What should I do if I experience disruptions in the middle of my sleep restriction program?
Sometimes you might experience inevitable disruptions in the middle of your sleep restriction program. For example, you might fall sick, or you might have upcoming travel plans. Our first advice is for you to wait and only start your sleep ...
How do I cancel my subscription?
You can cancel your subscription anytime on the app by going to the Profile tab. Scroll to the Settings section, then click on the "Manage Subscription" option. If you are not able to access your account for some reason or prefer to email us ...