How do I restart my program?
You can restart your sleep program at any time. Simply go to the Profile tab, navigate to the Settings page by clicking on the gear icon on the top right corner, and then click on the "Restart Sleep Program" button. This will bring you back to the beginning (i.e. Day 1 of the program). You'll be asked to complete the onboarding quiz again, and you can choose a different program if you would like to.
This action is irreversible. You'll lose all saved progress. The only information that will be retained are your sleep logs and journal entries.
What should I do if I experience disruptions in the middle of my sleep restriction program?
Sometimes you might experience inevitable disruptions in the middle of your sleep restriction program. For example, you might fall sick, or you might have upcoming travel plans. Our first advice is for you to wait and only start your sleep ...
Is there a financial assistance program?
We know that not everyone can afford to pay the full price, and we have offered discounts to users with financial needs in the past. You can submit a ticket (select "Billing: Financial assistance" for the question "What do you need help with?") to ...
How old do I have to be to start the Stellar Sleep program?
The recommended minimum age for participation in the Stellar Sleep program is 18. Please consult with your healthcare provider first if you're below 18, and are interested in trying out the Stellar Sleep program.
Why do I have to fill up a sleep quiz again?
Before you start your program, we will ask you to confirm your responses to 7 clinical questions (which should already be automatically filled up based on your initial sleep report). This is to make sure that you've answered these questions correctly ...
How long does it take to see results?
It depends. You’ll receive a program based on your sleep needs, which you’ll be expected to spend around 5 - 10 minutes a day on. Most people start seeing improvements within 2 weeks, and start seeing significant results over the next several weeks.