Billing
Is there a financial assistance program?
We know that not everyone can afford to pay the full price, and we have offered discounts to users with financial needs in the past. You can submit a ticket (select "Billing: Financial assistance" for the question "What do you need help with?") to ...
How much does Stellar Sleep cost?
We're currently running a 30% promotion. You can try our app for 7 days, and then it will cost $44 per month for three months. You can sign up for our app with the promotion here. You will be billed for 3 months ($132) after your 7-day trial, and ...
What is your refund policy?
We are committed to ensuring that you receive the best treatment possible. If for any reason you’re unhappy with our program in your first 30 days of purchase, we will issue a full refund, no questions asked. Simply submit a ticket (select "Billing: ...
How do I change my billing information?
You can change your billing information (billing address, credit card number, credit card expiry date etc) anytime on the app by going to the "Manage Subscription" section on the Settings page (click on the gear icon in the top right corner of the ...
How do I cancel my subscription?
You can cancel your subscription anytime on the app by going to the "Manage Subscription" section on the Settings page (click on the gear icon in the top right corner of the "Profile" tab). Alternatively, you can also submit a ticket (select ...