What should I do if I encounter issues with the app?
The first thing to do is to make sure that you're on the latest version of our iOS or Android app. If not, please update the app using the links below, or by visiting the App Store or Google Play. Most of our user-reported problems are resolved this way.
Refer to our
user guide if you're still experiencing issues. Also, feel free to
submit a ticket with the label "Product: Issues" for the question "What do you need help with?". We aim to respond to all user-reported issues within 48 hours.
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How much does Stellar Sleep cost?
Our program subscription is $188 USD per month, although your specific cost may vary depending on your selected program and program duration. You can cancel at anytime before your next payment directly from the app, or email us at ...
How to fill up your sleep log
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Is Stellar Sleep available in my country?
The Stellar Sleep app is available in all countries except for China. You may still access Stellar Sleep in China using a VPN. You'll need an iPhone or an Android phone in order to download the Stellar Sleep app.
How do I change my billing information?
You can change your billing information (billing address, credit card number, credit card expiry date etc.) anytime on the app by going to the Profile tab. Scroll to the Settings section, then click on the "Manage Subscription" option.