What should I do if I encounter issues with the app?

The first thing to do is to make sure that you're on the latest version of our iOS or Android app. If not, please update the app using the links below, or by visiting the App Store or Google Play. Most of our user-reported problems are resolved this way.

App Store for iPhone users - https://apps.apple.com/us/app/slumber-one/id1602312365

Google Play for Android users - https://play.google.com/store/apps/details?id=one.slumber.client

Refer to our user guide if you're still experiencing issues. Also, feel free to submit a ticket with the label "Product: Issues" for the question "What do you need help with?". You can also email our support staff at support@stellarsleep.com if that's easier. We aim to respond to all user-reported issues within 48 hours.