How do I get an access code?
The only way to sign up for an account is to get an access code. You will first have to complete our sleep quiz so that we can create a personalized program for you.
At the end of the quiz, you will be invited to sign up for a 7-day trial. You will be asked to provide your email address and billing information before starting the trial. After that, you will receive a unique access code via email along with instructions for downloading the app.
Haven't received an email? Check your spam folder to make sure it's not in there.
You can submit a support request
(select "Product: Account creation" for the question "What do you need help with?") if you didn't hear from us after more than 15 minutes.
How do I get started?
The instructions here are for users who have already gotten an access code, created an account, and completed the onboarding questionnaire. If you have not already done so, please refer to How do I sign up? Congratulations on taking the first step in ...
Why is the app not asking me for an access code?
Entering an access code is not required if you create an account with the same email address that you used for billing. We will be able to automatically link your Stellar Sleep account with your billing information and your sleep quiz results.
How do I sign up?
Step 1: Get an access code The only way to sign up for an account is to get an access code. You will first have to complete our sleep quiz so that we can create a personalized program for you. Take our sleep quiz here if you haven't already done so. ...
How do I reset my password?
The instructions here only work if you already have an account. Otherwise, please refer to How do I get started? to get an access code and to create an account. For logged-in users If you already logged in, you can reset your password by going to the ...
Is Stellar Sleep available in my country?
The Stellar Sleep app is available in all countries except for China. You may still access Stellar Sleep in China using a VPN. You'll need an iPhone or an Android phone in order to download the Stellar Sleep app.