Why is the app not asking me for an access code?
Entering an access code is not required if you create an account with the same email address that you used for billing. We will be able to automatically link your Stellar Sleep account with your billing information and your sleep quiz results.
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How do I get an access code?
The only way to sign up for an account is to get an access code. You will first have to complete our sleep quiz so that we can create a personalized program for you. Take our sleep quiz here if you haven't already done so. At the end of the quiz, you ...
What should I do if I encounter issues with the app?
The first thing to do is to make sure that you're on the latest version of our iOS or Android app. If not, please update the app using the links below, or by visiting the App Store or Google Play. Most of our user-reported problems are resolved this ...
How do I sign up?
Step 1: Get an access code The only way to sign up for an account is to get an access code. You will first have to complete our sleep quiz so that we can create a personalized program for you. Take our sleep quiz here if you haven't already done so. ...
Is Stellar Sleep available in my country?
The Stellar Sleep app is available in all countries except for China. You may still access Stellar Sleep in China using a VPN. You'll need an iPhone or an Android phone in order to download the Stellar Sleep app.
How do I get started?
The instructions here are for users who have already gotten an access code, created an account, and completed the onboarding questionnaire. If you have not already done so, please refer to How do I sign up? Congratulations on taking the first step in ...