What to do if the 30-Night Challenge counter is not moving?

Sometimes issues may arise when using apps, but please don't worry as it is normal. There might be several factors that could contribute to these issues, such as network connectivity, and device compatibility, or sometimes we just missed doing a simple step. 

If ever you encountered an issue with the 30-Night Challenge, the first thing that you may need to check is if:

1. You logged your sleep for the night before.

2. You completed the module for the day.

3. You completed all your morning and evening routines for the day 

Always make sure to click on the checkbox for each of the routine cards for it to be tagged as completed. You can refer to the photos below on how to properly do it

If in any case that your 30-Night Challenge counter is still not moving even after doing the steps above, please feel free to submit a ticket. 

(select "Product: Issues" for the question "What do you need help with?") 

• Related Articles

• Is Stellar Sleep HSA/FSA Eligible?

  We are excited to announce that Stellar Sleep, the award-winning mobile app for insomnia, developed in collaboration with top sleep psychologists, therapists, and researchers from Harvard, is now eligible for payment through Health Savings Accounts ...

• How does CBT-I work?

  CBT-I is a multi-component solution for insomnia that combines several approaches, including cognitive restructuring, stimulus control and sleep restriction. CBT-I is NOT about sleep hygiene This is a popular misconception. While common advice such ...

• Is Stellar Sleep effective?

  Stellar Sleep is proven to be highly effective. We have helped over 10,000 users fall asleep faster, spend more time asleep, and wake up less during the night, and many of them were able to see results in as little as 2 weeks. Over 80% of patients ...

• How do I connect with Google Fit?

  If you're using an iPhone, please refer to the article How do I connect with Apple Health? If you're using an Android phone, we can automatically sync the sleep data from your Google Fit app into the Stellar Sleep app. To do that, you have to first ...

• How do I connect with Apple Health?

  If you're using an Android phone, please refer to the article How do I connect with Google Fit? If you're using an iPhone, we can automatically sync the sleep data from your Apple Health app into the Stellar Sleep app. To do that, you have to first ...