What to do if the 30-Night Challenge counter is not moving?
Sometimes issues may arise when using the app, but please don't worry as it is normal. There might be several factors that could contribute to these issues, such as network connectivity and device compatibility, or sometimes we just missed doing a simple step.
If ever you encountered an issue with the 30-Night Challenge, the first thing that you may need to check is if:
1. You logged your sleep for the night before.
2. You completed the challenge module for the day.
3. You completed all challenge modules from previous days.
4. You completed all your morning and evening routines for the day
Always make sure to click on the checkbox for each of the routine cards for it to be tagged as completed. You can refer to the screenshots above on how to properly do it
If in any case that your 30-Night Challenge counter is still not moving even after doing the steps above, please feel free to submit a ticket.
(select "Product: Issues" for the question "What do you need help with?")